Terms & Conditions

kashmirzindabad.com
Last updated: 23 September 2026

By placing an order through kashmirzindabad.com, you agree to these Terms and Conditions.

Nothing in these Terms affects your statutory rights as a consumer.

1. About us

kashmirzindabad.com is operated by:

Throughout these Terms, “we”, “us” and “our” refer to the business operating kashmirzindabad.com.

2. Our products

We sell Kashmir Zindabad branded watches, accessories and related merchandise through our website.

We take reasonable care to ensure that product descriptions, photographs, specifications and prices displayed on the website are accurate.

Colours and appearance may vary slightly from photographs because of lighting, photography, manufacturing variations and the screen or device used to view our website.

Any dimensions or measurements stated on the website should be treated as approximate unless expressly stated otherwise.

Your statutory rights are unaffected. Goods supplied to UK consumers must be as described, of satisfactory quality and fit for purpose.

3. Prices

All prices displayed on kashmirzindabad.com are shown in pounds sterling (£) unless otherwise stated.

Prices will include VAT where VAT is applicable and we are required to charge it.

Delivery charges, where applicable, will be clearly shown before you complete your purchase.

We may change our prices at any time, but price changes will not affect orders that we have already accepted.

If we discover an obvious pricing error before accepting an order, we may contact you and give you the opportunity to purchase the product at the correct price or cancel the order.

4. Placing an order

To purchase a product, select the product you wish to purchase, add it to your basket and proceed through our checkout.

Before submitting your order, you will have an opportunity to review the products, delivery information and total price.

When you press the final payment or order button, you are placing an order with an obligation to pay.

After receiving your order, we will send you an acknowledgement or confirmation by email.

Our acceptance of your order occurs when we send you an Order Confirmation email, at which point a contract is formed between you and us.

5. Payment

We accept the payment methods displayed at checkout. These may include card payment, bank transfer and cash on delivery where offered.

Payment must be authorised before an order can be processed.

Payments may be handled by third-party payment providers. We do not necessarily receive or retain your complete card details.

If a payment is declined or cannot be authorised, your order may not be processed.

6. Delivery

We deliver to the United Kingdom and to other countries shown as available at checkout.

Available delivery methods, estimated delivery periods and applicable charges will be displayed during checkout.

Unless we agree otherwise with you, goods must generally be delivered without undue delay and within 30 days after the contract is made.

Delivery dates provided by us are estimates unless we expressly agree that a particular delivery date is essential.

Please ensure that the delivery information you provide is complete and accurate.

7. International orders

Where we offer international delivery, customers outside the United Kingdom may be responsible for local import duties, taxes, customs charges or other charges imposed in the destination country.

Where applicable, these charges are the responsibility of the customer unless we expressly state otherwise during checkout.

International customers should check applicable local requirements before ordering.

8. Your right to cancel

If you are a UK consumer purchasing online, you will normally have the right to change your mind and cancel your purchase.

For most goods, the cancellation period expires 14 days after the day you receive the goods.

You do not need to give us a reason for cancelling.

You must tell us clearly that you wish to cancel. You can contact us at the contact details below.

After notifying us of your cancellation, you normally have a further 14 days to return the goods.

Certain statutory exceptions apply, including personalised or custom-made products.

9. Returns

If you exercise your statutory right to cancel, please return the product as set out on our Delivery & Returns page, or to:

Kashmir Zindabad Returns
the returns address we provide when you contact us

Unless we state otherwise or the product is faulty, incorrectly supplied or not as described, you will normally be responsible for the direct cost of returning a change-of-mind purchase.

We recommend obtaining proof of postage.

You may inspect a product in a manner similar to how you could examine it in a shop. We may be entitled to make a deduction from a refund where the value of the product has been reduced as a result of handling beyond what is reasonably necessary to establish its nature, characteristics and functioning.

10. Refunds

When you validly cancel an eligible online purchase, we will refund the amount due in accordance with your statutory rights.

Where applicable, this includes the cost of our least expensive standard delivery method. If you chose a more expensive delivery service, we do not have to refund the additional delivery cost.

We may withhold a refund until we receive the returned goods or you provide evidence that you have returned them, where the law permits us to do so.

Refunds will normally be made using the original payment method.

For eligible change-of-mind returns, refunds generally have to be made within 14 days of receiving the returned goods or relevant evidence of return.

11. Faulty or incorrect products

Your legal rights are separate from our change-of-mind returns policy.

If a watch or other product is faulty, damaged, not as described or otherwise fails to meet your statutory rights, please contact us as soon as possible at the contact details below.

Please provide your order number and, where helpful, photographs showing the problem.

Under UK consumer law, products must be of satisfactory quality, fit for purpose and as described. Depending on the circumstances and timing, consumers may be entitled to remedies including rejection and refund, repair or replacement.

Nothing in these Terms limits those statutory rights.

12. Watch warranty

Where a Kashmir Zindabad watch is sold with a manufacturer’s or commercial warranty, the duration and conditions of that warranty will be stated with the product or warranty documentation.

A warranty is in addition to, and does not replace, your statutory consumer rights. Statutory rights can continue to apply regardless of whether a separate warranty or guarantee has expired.

Unless expressly covered by a warranty, a commercial warranty may exclude damage resulting from accidents, misuse, unauthorised repair, normal wear and tear, or failure to follow care instructions.

Any warranty exclusion applies only to the commercial warranty and does not remove rights you have under applicable law.

13. Intellectual property

Unless otherwise stated, the content of kashmirzindabad.com — including our original product photography, website design, text, graphics, product designs and branding — is owned by or licensed to us and is protected by applicable intellectual-property laws.

You may use the website for your personal, non-commercial use.

You must not reproduce, commercially exploit or distribute our protected website material without permission, except where permitted by law.

Third-party names, symbols, artwork and trademarks remain the property of their respective owners where applicable.

14. Kashmir Zindabad branding and message

Our products may incorporate words, colours, geographical references, cultural imagery or other designs connected with Kashmir.

Unless expressly stated otherwise, the products and website should not be understood as representing, being endorsed by or being officially affiliated with any government, governmental body, political organisation, charity or other third-party organisation.

15. Website availability

We aim to keep kashmirzindabad.com available and accurate, but we cannot guarantee uninterrupted or error-free access.

We may occasionally suspend or restrict access for maintenance, security, technical improvements or other legitimate operational reasons.

16. Liability

Nothing in these Terms excludes or limits liability where it would be unlawful to do so, including liability that cannot lawfully be excluded under consumer-protection legislation.

We do not seek through these Terms to exclude responsibility for faulty goods, goods that are not as described, or other statutory obligations that cannot legally be excluded.

UK consumer-contract terms must be fair and transparent, and businesses cannot use contractual terms to remove statutory responsibility for matters such as faulty or misdescribed goods.

17. Privacy

Your personal information will be handled in accordance with our Privacy Policy.

Please read our Privacy Policy for information about the personal information we collect, how we use it, who we may share it with and your data-protection rights.

18. Cookies

Our website may use cookies and similar technologies.

Further information is provided in our Cookie Policy.

19. Promotions and discount codes

From time to time, we may offer promotional prices or discount codes.

Additional terms may apply to individual promotions.

Unless otherwise stated, discount codes cannot be exchanged for cash or used retrospectively against an order that has already been placed.

Any promotional conditions will not affect your statutory consumer rights.

20. Changes to these Terms

We may update these Terms and Conditions from time to time to reflect changes to our business, website, products or applicable law.

The Terms that apply to your purchase will generally be those in force when your contract with us is formed.

21. Governing law

These Terms are governed by applicable law in the United Kingdom.

If you are a consumer, you retain the benefit of any mandatory consumer protections applicable to you. Nothing in these Terms is intended to deprive you of rights that cannot lawfully be excluded.

22. Contact us

For questions about an order, return or these Terms and Conditions, please contact: